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Village in West Sussex erupts over parking fine crisis

Village in West Sussex erupts over parking fine crisis

Growing Frustration Over Parking Violation Notices in Storrington

Residents and drivers using the Orchard Gardens Car Park on Church Street in Storrington are facing an increasing number of parking violation notices, each demanding a £100 fine. These notices have sparked confusion and frustration among local motorists, many of whom claim they have already paid to park legally.

One woman reported receiving 15 such notices within just two days, despite having made the correct payment for parking. The process involves entering a car registration number and paying via debit card. However, this system has led to numerous issues, with drivers struggling to understand why they are being fined when they believe they have followed the rules.

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Karen Franklin, a local resident, shared her experience of receiving multiple fines. She stated that she received four notices on one day, followed by nine more a few days later, and even two additional ones this week. “It’s really concerning,” she said. “People have been getting dozens of these through the post, even though they’ve paid and have proof.”

Karen highlighted the difficulty of appealing against the fines. The appeal process requires each violation to be submitted individually, along with proof of payment. This has proven to be both time-consuming and frustrating for drivers who have already paid their fees. “Everyone has paid already, so it’s wrong to keep asking people to prove they’re honest,” she added.

Another issue is the lack of contact details for the company responsible for issuing the fines. According to Karen, there is no phone number available except for payment-related inquiries, and email addresses are only provided for payment purposes. This makes it difficult for drivers to seek clarification or resolve disputes.

The penalty notices date back to May, with some issued as recently as July. This inconsistency has raised further questions about the accuracy and fairness of the enforcement process. Karen noted that the notices appear to be scattered across different months, making it challenging to track which ones are valid.

Despite efforts to reach out, the company responsible, Civil Enforcement Ltd, has not provided any official comments. Local media outlets, including Sussex World, have attempted to contact the firm without success.

This situation has left many drivers feeling caught in a system that seems to be working against them. With no clear way to communicate with the company and an appeals process that feels unnecessarily complicated, the frustration continues to grow.

For now, the focus remains on finding a resolution that ensures fair treatment for all drivers who use the car park. Until then, the issue is likely to remain a point of concern for the local community.