Stepping into a hair salon is often an act of self-care, a moment of pampering and transformation. As clients, we strive to be polite, cooperative, and appreciative of the artistry involved. Yet, surprisingly, some seemingly thoughtful gestures or common behaviors, while well-intentioned, can inadvertently make a hair stylist’s job a little more challenging. It’s not about being rude; it’s simply about understanding the nuanced flow of a busy salon and the specific needs of a professional at work.
“We love our clients, and we know they mean well!” says veteran stylist, Lisa Chen. “But sometimes, a little adjustment in certain habits can make a huge difference in our ability to give them the best possible service, and keep our day running smoothly.”
Here are 9 ‘polite’ salon habits that hair stylists actually wish clients would reconsider:
1. Showing Up Way Too Early for Your Appointment
The Habit: Arriving 15-20 minutes (or more!) before your scheduled time.
Why Stylists Dislike It: While punctuality is great, being excessively early can disrupt a stylist’s precious few minutes between clients for cleaning, preparing for your service, grabbing a quick bite, or even a brief rest. It can also make waiting areas feel crowded.
Better Approach: Aim to arrive 5-10 minutes early. If you’re going to be much earlier, perhaps wait in your car or grab a coffee nearby until closer to your time.
2. Washing Your Hair Right Before Your Appointment
The Habit: Coming in with freshly washed, squeaky-clean hair, thinking you’re making their job easier.
Why Stylists Dislike It: Stylists often need to assess your natural hair texture, oiliness, and how it falls when it’s in its typical state. Freshly washed hair can be harder to section, and if you’re getting a color, natural oils actually offer some protection to your scalp. They’ll wash it anyway!
Better Approach: Come in with hair as you normally wear it (unless specifically asked otherwise). Your stylist will shampoo it to perfection regardless.
3. Bringing an Entire Entourage (Friends, Family, or Too Many Kids)
The Habit: Showing up with multiple companions who aren’t getting a service, or bringing all your children, even if they’re not getting a haircut.
Why Stylists Dislike It: Salons have limited space, and extra people can create noise, distractions, and discomfort for other clients and staff. Children, especially if bored, can be a safety concern around sharp tools and chemicals.
Better Approach: Unless pre-arranged, attend your appointment solo. If childcare is an issue, discuss it with the salon beforehand.
4. Being Glued to Your Phone During the Service
The Habit: Keeping your eyes fixed on your phone, texting, scrolling, or talking loudly on a call throughout the haircut or color application.
Why Stylists Dislike It: It makes proper consultation difficult, hinders eye contact crucial for communication, and makes it hard to position your head correctly for precise work. Loud calls disturb the peaceful atmosphere.
Better Approach: Put your phone away during the consultation and important cutting/styling phases. If you must use it, keep it brief and quiet. Use headphones for videos.
5. Bringing Unrealistic Photo Inspirations Without Discussion
The Habit: Presenting a picture of a celebrity with completely different hair texture, color, or face shape, expecting an exact replication without considering suitability.
Why Stylists Dislike It: It sets up unrealistic expectations and can make the stylist feel like their expertise isn’t trusted. They want you to be happy, but also to have hair that actually suits you.
Better Approach: Bring photos, but open the conversation with “I love this vibe or color – do you think something similar would work with my hair type and face shape?” Be open to their professional advice.
6. Trying to “Help” by Moving Your Head or Hair
The Habit: Tilting your head frequently, reaching up to touch your hair while they’re cutting, or trying to move out of the way of their hands.
Why Stylists Dislike It: Precision cutting requires a stable head. Constant movement makes their job harder, slower, and increases the risk of an uneven cut.
Better Approach: Relax, trust their hands, and stay still. If they need you to move, they’ll guide you.
7. Bringing Your Own Hair Products for Them to Use
The Habit: Handing your stylist a bottle of your favorite shampoo, conditioner, or styling product from home.
Why Stylists Dislike It: Professional salons use high-quality, professional-grade products designed for optimal results and to maintain specific salon equipment. Your products might not be compatible or meet their hygiene standards.
Better Approach: Trust their professional products. If you have specific concerns (e.g., allergies), communicate them, and they can recommend suitable in-salon options.
8. Lingering Excessively After Your Service is Complete
The Habit: Chatting at the styling chair, taking multiple selfies, or hanging around the reception area for a long time after paying.
Why Stylists Dislike It: While they love you, they often have another client waiting, or need to clean their station. Lingering can disrupt their schedule and block space for incoming clients.
Better Approach: Once your service is complete and you’ve checked out, kindly make your exit to allow the salon to flow smoothly.
By being mindful of these subtle salon dynamics, clients can help their stylists do their best work, making every salon visit a more relaxed and positive experience for everyone involved.
