Judiciary Makes Progress in Restoring Digital Services
The Judiciary has made notable progress in restoring its digital services following several days of technical disruptions that affected key systems such as the e-Filing platform and the Cause List portal. These issues, which began on July 10, 2025, were attributed to external interference, leading to intermittent access problems for users.
In a statement released on Monday, the Judiciary confirmed that efforts to resume system operations had started, with partial restoration achieved by Sunday. However, fresh technical challenges emerged on Monday, July 14, complicating the recovery process.
As of 11:00 am on Monday, the Cause List portal has been fully restored, allowing users to check daily court schedules through the official website at https://causelist.court.go.ke. This is a significant step forward, though some systems are still under repair.
Ongoing Challenges with the E-Filing System
Despite the progress, the e-Filing system continues to experience intermittent outages. The Chief Registrar of the Judiciary, Winfridah Mokaya, stated that the technical team is actively working to resolve these issues and restore full functionality. She emphasized that further updates will be issued once the system achieves full stability.
Users have been advised to follow the instructions provided by the Judiciary and to use alternative communication channels during this period. This includes reaching out via email or other available methods to ensure their cases are processed without unnecessary delays.
Continuity of Judicial Services
Mokaya highlighted that judicial services have remained operational through various contingency measures. Despite the disruptions, the Judiciary has managed to process a significant number of cases using alternative systems.
So far, 282 applications filed under certificates of urgency and time-bound pleadings have been received and are being processed through email. Additionally, 2,256 criminal cases have been filed and processed during this period using the alternative systems in place.
Mokaya noted that such disruptions are not unusual, especially for systems that rely on complex digital infrastructure. “Like many digital platforms globally, our systems are occasionally susceptible to technical disruptions,” she said in a statement.
Support for Users Facing Challenges
Users encountering difficulties are encouraged to contact the Judiciary through specific email addresses: [email protected], [email protected], and [email protected]. These channels provide direct support for those seeking assistance during the restoration process.
Mokaya assured Kenyans of the Judiciary’s commitment to ensuring uninterrupted access to justice. “The Judiciary remains committed to ensuring uninterrupted access to justice and thanks all court users for their continued patience, cooperation, and understanding.”
She reiterated that full restoration of all digital services is the top priority and urged the public to stay informed for further updates. “We appreciate your continued patience and understanding,” she concluded.
