Ensuring Public Safety: Delta State Government Reinforces Hotel Guest Data Collection
The Delta State government has once again emphasized the legal responsibility of hotel owners, managers, and front desk staff to collect and maintain accurate and verifiable information from every guest staying in their establishments. This directive comes as a response to growing concerns over incidents such as ritual killings, sexual violence, rape, and murder in hotels across the country, including some reported cases within Delta State.
In a statement released on Saturday, Dr Fred Latimore Oghenesivbe, the Director General of the Delta State Bureau for Communications and Orientation, highlighted the importance of this measure. He stated that the reminder is aimed at ensuring that hotel operators strictly adhere to existing laws that require the collection of specific guest information. This data plays a crucial role in helping law enforcement agencies track and apprehend criminals.
Front desk staff are expected to obtain valid identification from each guest. Acceptable forms of ID include a driver’s license, international passport, National Identification Number (NIN), student ID card, permanent voter’s card, or any other government-issued identification. In addition to this, hotels must also collect other essential details such as guests’ residential and workplace addresses, check-in and check-out dates, travel origin and destination, co-guest information—especially for female guests—phone numbers, email addresses, and the guest’s occupation or profession.
“All licensed hoteliers, hotel unions, and associations must provide security surveillance to monitor guests’ activities on their premises, as stipulated by law,” the DG said. He further explained that data collection is not just a bureaucratic formality but a strategic tool in combating heinous crimes. Hotel operators are urged to assist law enforcement agencies by promptly providing guest information whenever required.
Dr Oghenesivbe also underscored the commitment of Governor Sheriff Oborevwori’s administration to public safety. He pointed out the government’s investment in vehicles and logistics to support security operations throughout the state. This initiative reflects a broader effort to enhance the safety and security of both residents and visitors in Delta State.
The director general called for increased vigilance, strict compliance with the regulations, and active cooperation between hoteliers and security agencies. He emphasized that by working together, the community can reduce crime rates in the hospitality sector and make Delta State a safe and attractive destination for tourism and investment.
Key Requirements for Hotel Operators
To ensure compliance with the new directives, hotel operators must:
- Collect valid identification from all guests.
- Maintain records of residential and workplace addresses.
- Track check-in and check-out dates.
- Document travel origin and destination.
- Record co-guest details, especially for female guests.
- Capture phone numbers and email addresses.
- Note the guest’s occupation or profession.
- Implement security surveillance to monitor guest activities.
These measures are designed to create a safer environment for everyone involved in the hospitality industry. By adhering to these guidelines, hoteliers contribute significantly to the overall safety and well-being of their guests and the wider community.
The government’s efforts reflect a proactive approach to addressing rising crime rates and fostering a secure environment for both locals and tourists. With continued collaboration between the private sector and public authorities, Delta State can position itself as a model for safety and hospitality in the region.